Accessing the accounts settings page

In order to set your custom branding & domain, you need to be logged in with your admin account. This is detailed in the steps given below -

  1. Go to https://app.cloudfiles.io and sign in with your admin email.
  2. Click the Document Sharing tab on the top navigation bar.
  3. From the left sidebar, open Settings and select Document Sharing.

Follow the steps shown in the GIF to set up your custom branding and domain.

Adding logo, favicon & website

Once you are in your Document Sharing - Branding page, you can easily set your logo, favicon & website using the steps below -

  1. Select the Branding section from the top bar.
  2. Add your website.
  3. Upload your logo by clicking on the Upload button
  4. Enter your desired sub-domain and confirm.
  5. Your favicon will be automatically pulled from your website.

Once you have followed these steps, your CloudFiles previews & links should start showing your favicon & logo. Even your old links would update.

For example, if your logo is "iDEMO" and your domain is "idemo.com," so, once you've completed the steps, they will appear as follows:

CNAME Mapping for custom domain

In order to add your custom domain, you first need to map CloudFiles with your DNS provider. This process is called CNAME mapping and is usually handled by IT teams in large organizations. Although the steps may change based on the DNS provider, here are the main steps to be followed. If you are not the IT admin, it is best to get them involved so they can easily understand and implement these

  1. Go to your DNS provider where yourdomain.com DNS is purchased from.
  2. Open the DNS settings
  3. Create a new record with type CNAME
  4. For that record, host = the subdomain name you want. This can be anything that you like, for example - docs, files etc.
  5. For value, add cname.cloudfiles.io
  6. For TTL select 5 minutes. Your new sub-domain will become accessible after this much time.

Once the CNAME Mapping is done, you can add the custom domain through the setting provided in the Branding section. Follow the steps below in order to do the same.

  1. Click on the Configure button to initiate the process, this will result in prompting a input to add your custom domain, click Continue once you have added the domain. Refer to the image given below for further explanation.

  1. Once you have clicked "Continue", the system will attempt to configure your domain. If the domain is successfully configured you will see "Active" state. You may get "Missing Configuration" state otherwise, as shown in the image below.

After the CNAME mapping is completed on our side, your links will update. Your old links will continue to work but won't redirect to the new links. CloudFiles keeps the link slug same but replaces the prefix. E.g. https://cloudfiles/slug will become https://docs.yourdomain.come/slug