# Box

The Integration User allows you to connect an account-level Box User account, which is used for automations like file backup and organization.

> Kind: Guide · Updated: Jul 4, 2026

## Integration User

The Integration User allows you to connect an account-level Box User account, which is used for automations like file backup and organization.

To configure, follow the steps below -

- Navigate to the "Libraries" page and access the Box section on the canvas.
- Under "Integration User," click the Connect button.
- Log in to the Box account associated with user, or select the account if already logged in.
- Once connected, the username and connection date will be displayed under "Integration User."
- To change the Integration User, use the Disconnect option and repeat the process.

![](https://media.help.cloudfiles.io/dms-box-sf/01.gif)

## Conflict Behaviors

Specify how the system should handle duplicate files or folders during operations in Box:

- File Conflict Behavior: Options include  Replace, No Op, or Fail.
- Folder Conflict Behavior: Option include No Op.

![](https://media.help.cloudfiles.io/dms-box-sf/02.png)