# Field Service Lightning Support

Steps to create a custom action for the field service lightning app so CloudFiles can be accessed from the widget.

> Kind: Guide · Updated: Jul 4, 2026

Follow the steps below to create custom action in field service lightning app.

Steps to create custom action for field service lightning app -

- To use goto the setup -> Object Manager -> select object you want to have access the widget with
- Select Button Links and action -> New action

![](https://media.help.cloudfiles.io/dms-field-service-lightning-support-sf/01.png)

- In the new action form select action type as Lightning Web Component and the lightning web component as cldfs:cloudFilesAttachnmentAction
- If you need a special widget configuration to limit the action inside the widget at the end of the "Name" add "wcid_XXX" XXX being the 32 digit widget config it. The limit for name is 80 characters so should not be an issue. eg. Show_Cloudfiles_wcid_55sgqbfgf681jrpgvv2tm195sm2wq3yf
- Save the action.

![](https://media.help.cloudfiles.io/dms-field-service-lightning-support-sf/02.png)

- Go to Page layout -> Account layout
- You will see the newly created action under mobile and lightning action.
- drag and drop the action into the Salesforce Mobile and Lightning Experience Actions and click save.
- Now you will be able to see and use the action in the account page for both web and mobile ui.

![](https://media.help.cloudfiles.io/dms-field-service-lightning-support-sf/03.png)