# Installation & Setup

Step-by-step resources to help you set up and manage CloudFiles in your organization.

> Kind: FAQ · Updated: Jul 4, 2026

Step-by-step resources to help you set up and manage CloudFiles in your organization.

## Why are various third party accesses asked during installation

During installation, CloudFiles requests access to specific third-party domains to handle file operations. These include Amazon S3 for storage (*.amazonaws.com), CloudFiles APIs for processing (api.cloudfiles.io), file previews (salesforce.cloudfiles.io), and transfers to other storage platforms (streamapi.cloudfiles.io). All endpoints are security reviewed and comply with strict standards.

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## How to reset the Salesforce <> CloudFiles Connection

To reset the Salesforce and CloudFiles connection, go to the CloudFiles web dashboard, open the “Integrations” tab, select “Salesforce,” and click “Disconnect.” The button will change to “Connect,” allowing you to link a different Salesforce account or re-establish the connection if it was broken.

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## Whitelist CloudFiles IP Addresses in Salesforce

If your Salesforce has IP restrictions, you must whitelist CloudFiles IP addresses to maintain integration. Add these IPs (3.219.158.139, 3.234.13.156, 54.164.131.214) in Salesforce Network Access settings under Security. This ensures CloudFiles servers can connect without interruptions.

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## Setting Up Client Credentials Flow for CloudFiles

Client Credentials Flow allows CloudFiles to connect to Salesforce using a secure server-to-server authentication method instead of user-based OAuth. This approach improves reliability by avoiding periodic reauthentication, reduces licensing costs by allowing the use of an Integration License and eliminates the need for manual user logins for the integration user.

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