# Thumbnails not working in LWC

This usually happens because certain URLs used to fetch thumbnails are not added in the trusted URLs; adding them resolves the issue.

> Kind: FAQ · Updated: Jul 4, 2026

This usually happens because certain URLs (which are used to fetch thumbnails) are not added in the trusted URLs. To resolve this issue, follow the steps -

- Go to Setup > Trusted URLs
- Create a new trusted URL
- Add https://*.svc.ms in URL
- Make sure img-src checkbox is selected

Once this is added, your thumbnails should start working correctly. See image below for reference.

![](https://media.help.cloudfiles.io/faq-thumbnails-not-working-in-lwc-sf/01.png)