Troubleshooting

Check out the most common issues that CloudFiles users face, and how to solve them quickly here...

• Is CloudFiles GDPR Compliant?
• My PDF is not rendering correctly on CloudFiles viewer
• Why am I seeing 'Preview Mode' when I try to view my file?
• Login Issues: Clicking anywhere leads to Login / Account Selection Screen
• Number of views / time-spent in analytics modal / widget does not increase...
• My HubSpot workflow is not triggering even after multiple views of the file