Product FAQs

in this section, we cover the various product related faqs that often come up refer to the crisp list below to get your questions answered quickly view count, time spent analytics does not increase docid\ sqzpgjhrdxsc8r 1pptmv this issue may be caused by your browser or there may be an issue in hubspot let's check out the possible reasons in this article login issues login / account selection screen on clicking docid\ fqpbm2iprwrgzg1q4bluv learn about how to fix the login or account selection issue this is mostly a browser issue and can be solved by following 3 simple steps why am i seeing 'preview mode' when i try to view my file? docid\ swcpdx0 qkmxscpa1jxp0 preview mode is a special mode that comes up when you access internal cloudfiles link of the file learn more in this article my pdf is not rendering correctly on the browser docid\ etkcv lxml9d1ss3ywnjj sometimes files uploaded to cloudfiles, especially pdfs or ppts that have sophisticated design elements or foreign characters, may not render well learn how to fix it is cloudfiles gdpr compliant? docid\ azuzpvib8f robnscqsjn this article talks about gdpr compliance with cloudfiles learn what gdpr compliance is, why it's important, what are your obligations and how you can deal with them using cloudfiles file storage limits in cloudfiles docid\ k jtzhriv8uexazvnicns here, we'll outline the various limits on file storage in the cloudfiles content library there are two primary ways of storing files on cloudfiles what is an 'automation user' and how does it work? docid 9ibd0tgbyrtn kgjpxhtn the automation user feature is an extremely useful feature for teams that are using automations the automation user is a singular, hidden user that is used for all automations i cannot see any sharepoint sites in the content library docid\ grue3uinxevyuqen8sagf if you're unable to see any sharepoint sites in the content library, there might be a few reasons for this issue this article lists down 4 ways by which you can solve this issue how to collect console logs using browser inspector docid\ ytvvwlbt7dtokbsswlsby this article explains what console logs are and how to access them using your browser's developer tools to view logs, errors, and other information i’m getting spam warning on cloudfiles links docid\ da7g tmibtchzkyjqzhn1 this article explains why cloudfiles links may be flagged as spam and how to resolve it by white labelling links with your custom domain