FAQs
Configuration & Administration
find guides to configure cloudfiles in salesforce, manage licenses, set up permissions, access the admin dashboard, and integrate with external systems cloudfiles settings the cloudfiles settings page in salesforce provides access to account level configurations and api keys it includes options for managing authentication methods, controlling how cloudfiles connects with salesforce, and configuring event delivery and retention settings https //help cloudfiles io/salesforce/cloudfiles settings external client app vs connected app for cloudfiles integration cloudfiles connects to salesforce using oauth 2 0, with access managed through either a connected app or an external client app depending on the organization’s setup both frameworks allow salesforce to authorize cloudfiles and issue oauth tokens for secure api access https //help cloudfiles io/salesforce/external client app vs connected app for cloudfiles integration how do experience cloud licenses work? cloudfiles supports all salesforce experience cloud types, including customer community, partner relationship management, and external apps community licenses are counted per unique user login each month, not per assigned user if you exceed your allocated licenses, logins will continue to work, but cloudfiles may contact you to upgrade if overages are frequent https //help cloudfiles io/salesforce/how do experience cloud licenses work how to get cloudfiles api key to get your cloudfiles api key for using rest apis, go to “manage subscription” from the cloudfiles app home page in salesforce in the billing portal, open the “account” tab, then the “security” section, and click “view api key ” https //help cloudfiles io/salesforce/how to get cloudfiles api key