Drilldown into users, sessions & devices

Learn how to drill down to specific users, sessions & devices in CloudFiles analytics.

Apart from secure file sharing, the best part of CloudFiles is it’s deep page by page analytics. Whether you are in sales or marketing, you need analytics to make sure that your goals are met with systemic processes.

On an overall level, you get detailed analytics on your CloudFiles links. This means that information such as email, time spent on each page, views, downloads, unique opens, location etc... are recorded for each of the view happening on your file. You can read more about this detailed document analytics here.

On top of these details, we offer drill down functions as well that enable you to view this information on user, device & session level.

To see how this works, check the steps below -

1. Go to the link in the CloudFiles content library and choose
2. In the analytics screen, you will find views from different sources with their respective number of sessions.
3. To learn more about any specific viewer, simply
4. If you click on any session, you will find the time spent on that session as well as the information whether that file was downloaded or not.

Broadly speaking, your links can be of two types - Gated (E-mail required for access) or Ungated

• For gated links, all the view sessions will be associated to a particular user email in the analytics of the link. If the recipient enters a different email id during another session on a different browser or device, it will create a separate sessio
• For ungated links,the view sessions will be captured in different sessions unless the recipient only opens the CloudFiles link in the same device and browse