Document Analytics

Drilldown into users, sessions & devices

2min
learn how to drill down to specific users, sessions & devices in cloudfiles analytics apart from secure file sharing, the best part of cloudfiles is it’s deep page by page analytics whether you are in sales or marketing, you need analytics to make sure that your goals are met with systemic processes on an overall level, you get detailed analytics on your cloudfiles links this means that information such as email, time spent on each page, views, downloads, unique opens, location etc are recorded for each of the view happening on your file you can read more about this detailed document analytics here on top of these details, we offer drill down functions as well that enable you to view this information on user, device & session level to see how this works, check the steps below go to cloudfiles content library and choose the link for which you would like to see the analytics in the analytics screen, you will find views from different sources with their respective number of sessions to learn more about any specific viewer, simply click on the viewer if you click on any session, you will find the time spent on that session as well as the information whether that file was downloaded or not broadly speaking, your links can be of two types gated (e mail required for access) or ungated for gated links, all the view sessions will be associated to a particular user email in the analytics of the link if the recipient enters a different email id during another session on a different browser or device, it will create a separate sessio for ungated links, the view sessions will be captured in different sessions unless the recipient only opens the cloudfiles link in the same device and browse need help? book time with our team of experts