I cannot see any SharePoint Sites in the Content Library
If you're unable to see any SharePoint sites in the Content Library as shown in the below image, there might be a few reasons for this issue. This article lists down 4 ways by which you can solve this issue.
![Document image Document image](https://images.archbee.com/V1Dq60dK7CfRBirBXOw4f/Hje8flVPMfgrCl2UmOOm0_sharepoint-sites-issue-faq.png?format=webp)
Let us look into these options -
Go to SharePoint and follow the site. Come back to Salesforce and use the followed sites from the dropdown. Followed sites usually work better than All Sites APIs provided by SharePoint.
![Document image Document image](https://archbee-image-uploads.s3.amazonaws.com/V1Dq60dK7CfRBirBXOw4f/hSH2CcZXttc14YRY3jdpL_follow-sp-site.gif)
Make sure you are logged in CloudFiles with the correct SharePoint login. Consider opening Salesforce in incognito mode, then navigate to CloudFiles > Content Library > Log out from SharePoint and log back in. This ensures that you are logged in with the correct SharePoint user.
Additionally, you can try opening sharepoint in a new tab and ensure that you are logged in with the correct sharepoint user. Sometimes O365 user gets logged in instead of the correct sharepoint user which might create issues.
![Document image Document image](https://archbee-image-uploads.s3.amazonaws.com/V1Dq60dK7CfRBirBXOw4f/hM2kg8UX95pB61O2lS6HS_incognito-login.gif)
Sometimes creating a folder from SharePoint and explicitly adding share permissions for the desired user will solve the issue. Make sure you have at least 1 folder inside of the site and try adding share permissions explicitly for your user in to it.
![Document image Document image](https://archbee-image-uploads.s3.amazonaws.com/V1Dq60dK7CfRBirBXOw4f/jP4Yv8XVUp_1F7La6yK3B_make-folder-1.gif)
Make sure you have access to the folders / sites in SharePoint. Open the SharePoint App and make sure you are seeing Sharepoint folders & site there.
In case the problem persists, please chat with us or write to us. We will get back to you as soon as possible.
![Doc contributor](https://s3.amazonaws.com/archbee-animals/koala.png)
![Doc contributor](https://s3.amazonaws.com/archbee-animals/tiger.png)