Sometimes files uploaded to CloudFiles, especially PDFs or PPTs that have sophisticated design elements or foreign characters, may not render well. While we are constantly upgrading our viewer and rendering process, if this issue still happens to you, here's what you can try for a quick fix.

Need help? Book time with our team of experts.

Learn how to fix rendering issues with files uploaded to CloudFiles. Convert PDFs or PPTs with complex designs or foreign characters to JPG using pdf2jpg.net, extract the images from the zip file, convert them back to PDF with jpg2pdf.com, and upload the 

Why am I seeing 'Preview Mode' when I try to view my file?

My PDF is not rendering correctly on the browser

Is CloudFiles GDPR Compliant?

Web App

Getting started with CloudFiles Web App

CloudFiles Glossary - Important Keywords

CloudFiles Security Features Tutorial

Quick Starts

How Mirror storage works

File Management in CloudFiles

Folder Management in CloudFiles

Requesting files using Datarooms

Dataroom Management in CloudFiles

Navigating inside the Content Library

Content Library

Creating file, folder and dataroom links

Previewing File Links

Viewing File Links in Browser

Link sharing

Toggle Link Offline or Online

Download, Print & Copy Settings

Set password protection on link

Link Expiry based on date & views

Email Collection & Authentication

Email & Domain Access Control

File Link Security

Accessing the analytics section

Tracking metrics in CloudFiles

Drilldown into users, sessions & devices

Export Analytics to Excel File

Notifications on File Views

Adding email parameter to the link

File Subscriptions by CloudFiles

Document Analytics

Document Automations

Custom Branding & Domain

Inviting users & assigning roles, licenses

Purchasing and assigning licenses

Setting Custom Sub-Domain for your account

Connect Your Own AWS S3

Connect Your CRM With CloudFiles

Working with Multiple CloudFiles Accounts

Deleting your account permanently

What is an Integration/System user?

Deleting a User from CloudFiles

Admin, User & Account

Personalized analytics on public content

Personalized analytics for email campaigns

Track Webpage Analytics using CloudFiles

Gauging Buyer Interest Using CloudFiles

Use-cases

View Count, time-spent analytics does not increase...

Login Issues: Login / Account Selection Screen on clicking

File Storage Limits in CloudFiles

What is an 'Automation User' and how does it work?

I cannot see any SharePoint Sites in the Content Library

How to collect console logs using browser inspector

Product FAQs

Difference between pricing tiers

How to apply promotion codes?

Billing FAQs

FAQs

Other resources for CloudFiles Native App

CloudFiles Community and Product Roadmap

More Resources...