Installation guide

in this article we cover the three steps required to setup the cloudfiles salesforce integration we also provide a list of three quick start guides at the end that can be used by an admin or architect to setup basic file and folder functions in their salesforce objects quickly step 1 install from appexchange follow the steps below to install cloudfiles in your salesforce account the same steps are applicable for both production and sandbox log into salesforce as a salesforce admin go to the cloudfiles listing on the salesforce app exchange, and click on get it now follow the prompts to install either in production or in a sandbox at separate points during the installation, the installer prompts you to choose who to install cloudfiles for select " install for admins only " don't worry, all your users will be able to access cloudfiles we select this option to better control the permissions for all users approve third party access accept third party access request you can read about this in our faq on why are various third party accesses asked during installation docid 0 smy9ypbbnbimyfjbk6 click next or continue in other screens to complete the installation step 2 setup cloudfiles account you can setup the cloudfiles app from within salesforce by first going to the cloudfiles app launcher click on the 9 dots icon(app launcher) on top left of salesforce and search 'cloudfiles' then select the cloudfiles app this will open the cloudfiles app launcher click on the setup tab on top and then click on setup cloudfiles button follow the on screen instructions as shown below that's all the setup we need to get started you can now start setting up flows and widgets to streamline your file management and sharing in salesforce check the next section to know how to get started quickly step 3 connect automation user automation user (or system user, service user) is a user credential (e g a google drive user or a sharepoint user) that you connect on the library settings page this is used as the backend user for any automation operations such as creating a folder in an external storage to connect this user, in the “ document management ” tab configure the libraries you wish to connect with cloudfiles you can follow these steps for the same go to the “document management” tab within cloudfiles from the side bar navigate to "libraries" page click on the “+” icon against the external storages you wish to connect once selected, click “save” navigate to the respective library's tab and connect a system user account this account will be used for account level automations so it’s better to connect an account which has all the permissions and acts as an admin account you can leave the “conflict behaviour” settings as they are, these can be set later refer to the below gif to have a visual understanding of this step step 4 connect content library user this user is a personal account used by individual users to access the respective cloud storage everyday (e g employees' google drive account or sharepoint account) this user can be connected either form the cloudfiles widget on records or from the content library tab as shown in the steps below go to the “content library” tab within cloudfiles select the connected library from the dropdown menu connect a user account this account will be used to access the library within salesforce and retrieve metadata values for files & folders for flow actions and apex for implementation purposes, it's recommended to connect to the same account set up as the “system user” refer to the below gif to have a visual understanding of this step note if you're on a paid plan, reach out to the cloudfiles support team for further assistance, at support\@cloudfiles io getting started guides to get started quickly, we provide 3 quick start guides that talk about incrementally advanced features refer to these guides in sequence to become a salesforce cloudfiles integration expert connect external folder to a record docid\ inrzc0sn0m0qq8mqxnywg talks about accessing external storage from salesforce objects also talks about automation capabilities access, share and track a file docid\ nfza7jg nltpucjvc2e6l talks about file and folder sharing by creating a link, configuring it's settings and viewing it's analytics all from the salesforce objects also talks about automation capabilities share files in experience cloud (community) docid 8uv0lextopzu0a2nf5d sharing files with community and partner users using experience cloud and receiving files from them to collaborate is a common use case this article gives a basic overview and also talks about automation capabilities once you are done with these, check the list of categories and articles in the left sidebar for all features and use cases