KYC Upload Checker using AI

introduction in this test drive, we will use cloudfiles ai in conjunction with salesforce flows to create a kyc upload checker the system will automatically detect uploads of driving licenses and passports, extract important information, and populate related salesforce fields — all within seconds in order to access this test drive, head over to our salesforce appexchange listing & click on the 'try it' button enter your information to open the test drive org once the test drive is open, navigate to this article within the instructions tab of the test drive instructions to test out this feature, follow the simple instructions below go to the 'kyc uploads' tab and create a new record (no additional input is required — just save the record ) upload a kyc document (driving license or passport) into the native 'files' section of the record check the ai results the respective kyc documents child records will be created key information like dl/passport number , holder's name , expiry and issue date will be auto populated in the respective fields the status will be updated as 'expired' or 'valid' based on the document's extracted expiry date refer to the image below for visual understanding of the above steps optional process external files if you want to see how cloudfiles document management & sharing docid 3gglz90lgx5zfwkrgm7ra works alongside document ai docid 9sebvqewr6cmi0b ljbsc to process external files, like sharepoint files, upload the documents via the cloudfiles widget in external files tab of the record (if don't see a folder connected in the widget, simply refresh the widget or the page) implementation this demo is powered by salesforce flows with the following salesforce file attached docid\ cnswhxyiaabekamvbfxon process document using ai docid 31ujx1ligtkwfkjuanbzt , and query document docid\ dm3eh gzaocyoqd5y0r8d cloudfiles document ai handles classification, summarization, and extraction, while a platform event triggers updates once processing is complete for more information, please refer to document ai tutorials docid\ k89awfijxxjssysaajwcr beyond this test drive this kyc upload checker is just one example of how cloudfiles ai + salesforce flows can transform document handling the same framework — upload → extract → validate → update — can be applied across industries to create powerful, automated document driven workflows here are some possibilities mass property extraction pull large amounts of information from complex forms such as medical intake forms or patient onboarding documents mass line item extraction from tables process invoices, purchase orders, or financial statements to extract hundreds of line items automatically text detection from scanned documents digitize archives by detecting text in scanned pdfs or image based files (ocr) text detection in images extract information from photographs like business cards, certificates, id cards, etc text detection in handwritten documents process handwritten forms, notes, or historical records using handwriting recognition here are some real world applications across industries banking & financial services – automated kyc & compliance use ai to validate regulatory documents like passports, ids, and proof of address, and ensure compliance by auto scheduling renewal reminders healthcare – patient record intake process medical forms, insurance cards, or prescriptions uploaded by patients to auto populate ehr fields education – student enrollment validation extract details from admission forms, transcripts, or ids uploaded by applicants to update salesforce education cloud human resources – employee onboarding validate uploaded tax forms, resumes, and certifications, and ensure documents meet compliance requirements legal & compliance – contract clause extraction split and validate legal documents like ndas or agreements, extracting clause level data for salesforce legal objects retail & manufacturing – vendor document verification process supplier contracts, compliance certificates, or purchase orders and verify them against salesforce procurement data with cloudfiles document ai , every uploaded file becomes more than just an attachment — it becomes actionable data whether it’s banking compliance, hospital onboarding, hr automation, student enrollment, or vendor management , the ability to extract, validate, and cross check documents makes salesforce workflows far more intelligent and reliable