This is a key part of using DocuSign with Word documents. It allows you to assign each signature space to the correct recipient.
A Recipient is a configuration that holds:
- Label – An internal name you assign (e.g., Primary Approver or Client Contact).
- Name Field – A merge field from your record that dynamically inserts the recipient’s name.
- Email Field – A merge field pointing to the recipient’s email address, used to send the signature request via DocuSign.
➕ How to Create a Recipient Resource
To create a new recipient:
- Navigate to the Template → Resources tab and click + Create New Resource.
- Set the Resource Type to Recipient.
- Enter the following fields:
- Label – Custom name for this recipient.
- Name Field – Select a dynamic field (e.g., {$Record.Owner.Name}).
- Email Field – Select the email field (e.g., {$Record.Owner.Email}).
- Click Save.

Make sure the email field contains a valid email. Otherwise, DocuSign won’t be able to deliver the signing request.
Once a recipient is configured, you can assign them to a signature field inside your Word template. To insert a signature field and link it to a recipient, you’ll need to use the Insert Form Field action.