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403 Error: “Paid plan is required to use Salesforce workflows” – Why is my flow failing?
what is the issue? in some cases, salesforce flows that include cloudfiles actions may fail to execute and return the following error cldfs cloudfilesexception {"message" "paid plan is required to use salesforce workflows","error" "forbidden","statuscode" 403} why does this happen? this error occurs when your cloudfiles account does not have an active subscription, or if your trial period has expired salesforce workflows and flows that rely on cloudfiles apis require a valid cloudfiles plan to function when a flow attempts to invoke a cloudfiles action without an active plan, the system responds with an http 403 forbidden error the error message explicitly states that a paid plan is required to proceed with salesforce based automation tasks how to fix this issue? to fix this issue and restore flow functionality check your cloudfiles subscription status navigate to your cloudfiles app in salesforce to verify whether your account is under an active paid plan or trial you can navigate to any of the app pages and see the badge on top right to check your subscription status if your trial has expired or you're not on a paid plan reach out to cloudfiles support or contact your account manager directly they can help you upgrade to a paid plan or, if appropriate, extend your trial period once your plan is active , re run your salesforce flow the automation should now execute without errors