FAQs
Configuration & Administration
find guides to configure cloudfiles in salesforce, manage licenses, set up permissions, access the admin dashboard, and integrate with external systems how to access cloudfiles admin dashboard from salesforce to access the cloudfiles admin dashboard, you must be a cloudfiles admin in salesforce, go to the cloudfiles app launcher, open the setup tab, and click “go to billing” at the top right this opens the dashboard where you can manage billing, teams, and account settings non admin users won’t see the setup tab or settings icon read more > how to purchase cloudfiles licenses to purchase cloudfiles licenses, admins can go to the setup page in salesforce, click “manage subscription,” and buy business licenses with a credit card (minimum 20 seats) you can choose monthly or yearly billing, get advance charge notifications, and download receipts for enterprise licenses, cloudfiles issues an invoice after approval and payment, and then licenses are added to your account read more > how do experience cloud licenses work? cloudfiles supports all salesforce experience cloud types, including customer community, partner relationship management, and external apps community licenses are counted per unique user login each month, not per assigned user if you exceed your allocated licenses, logins will continue to work, but cloudfiles may contact you to upgrade if overages are frequent read more > how to get cloudfiles api key to get your cloudfiles api key for using rest apis, go to “manage subscription” from the cloudfiles app home page in salesforce in the billing portal, open the “account” tab, then the “security” section, and click “view api key ” read more >