Customer Has Already purchased CloudFiles
2 min
introduction if a customer has already subscribed to cloudfiles before using your referral link, automatic attribution cannot be completed through the partner portal however, cloudfiles can still review and process eligible partner payouts manually what you should do share the customer details with the cloudfiles team over email, including customer company name customer contact email subscription details (till date) verification process the cloudfiles team will review and verify the referral relationship internally validate the subscription and converted revenue process eligible partner payouts manually via partner portal payout timeline in these cases, payouts for verified converted revenue are processed quarterly in these cases, payouts for verified converted revenue are processed quarterly
