- Attachments not visible in the CloudFiles widget despite having an active licenseThis article provides steps to troubleshoot the issue of attachments not being visible in the CloudFiles widget, despite having an active license.
- Common Errors in HubSpot - This article covers the common errors you might encounter in HubSpot, along with their possible reasons and troubleshooting steps.
- Error: “License is required” when clicking Add in the CloudFiles dialogue box - In this article, we have outlined the steps to troubleshoot "A license is required" error that appears when clicking the 'Add' button in the CloudFiles dialog box.
- Error "Something went wrong" when clicking the Add button in the CloudFiles dialog box – In this article, we have outlined the steps to troubleshoot "Something went wrong" error that appears when clicking the 'Add' button in the CloudFiles dialog box.
- Error: “Woops, we stumbled upon an error” when clicking Add in the CloudFiles dialogue box – In this article, you'll learn how to fix the CloudFiles HubSpot widget error by checking storage libraries, verifying integration, reinstalling the app, and reviewing console errors.
- Error: “You don't have access to CloudFiles actions in Workflows on your current plan” This article explains how to troubleshoot the error ‘You don't have access to CloudFiles actions in Workflows on your current plan,’ including why it occurs and the steps to resolve it.
- HubSpot workflow not triggering even after multiple views - There can be multiple reasons why your workflow is unable to trigger which we have discussed in this section.
- How to debug HubSpot Workflows? This article provides steps to help you identify and address any workflow issues in HubSpot.
- How to disconnect & reconnect CloudFiles to HubSpot Account - In this section, we have explained the process to disconnect and re-connect CloudFiles to HubSpot Account.
- I cannot see SharePoint sites in HubSpot content library dialog - If you're unable to see any SharePoint sites in the Content Library dialog of HubSpot, there might a few SharePoint configuration reasons to it which is explained in this section.
- I cannot see the CloudFiles widget in HubSpot - In this section, we have explained the troubleshooting steps for missing CloudFiles widget in HubSpot.
- Why does it say 'Connect Google Drive' after connecting SharePoint? - In this article, you will see how to fix “Connect your Google Drive” in the CloudFiles Connected Folder widget, even though you’ve connected a SharePoint folder to your HubSpot record.
Troubleshooting
Below are Frequently Asked Questions about troubleshooting.