FAQs
Troubleshooting
I cannot see the CloudFiles widget in HubSpot
2min
if you have recently installed cloudfiles from the cloudfiles listing on hubspot marketplace https //app eu1 hubspot com/ecosystem/25302847/marketplace/apps/sales/sales enablement/cloudfiles , you will see the cloudfiles widget on the right side of your hubspot records deal, contact, company or tickets before you proceed further, scroll the entire right sidebar to make sure the cloudfiles widget was not missed out if it is not visible, check out the upcoming steps go to settings inside your hubspot dashboard click on the objects button in data management in the left pane select "contact" and choose "record customization" tab next choose "customize the right sidebar" and then select "edit default view" then select add card and choose "cloudfiles" from the dropdown and then save it the same steps are to be repeated with "company", "deal" and "ticket" respectively, if you wish to find cloudfiles in those records contact your hubspot admin, if you are unable to see these settings for your authorization level if the problem still persists need help? book time with our team of experts