FAQs
Product
Supported Objects in CloudFiles & HubSpot Integration
3 min
with the cloudfiles hubspot integration, you can upload, manage, share, and track files directly from hubspot records, making it easy to manage documents within your crm since cloudfiles is tied to hubspot records, it’s important to know which objects are supported at present, cloudfiles works with hubspot’s standard objects (contacts, companies, deals, leads, and tickets) as well as custom objects supported hubspot objects at the moment, cloudfiles works with the following hubspot objects contacts companies deals tickets custom objects on these objects, you can upload and attach files or folders using cloudfiles app card open them directly in the connected cloud storage browse, rename, download, and delete them share them securely directly from hubspot records track file views and engagement in the hubspot timeline run workflow automations on these objects what’s not supported? cloudfiles does not currently support other hubspot objects such as leads, quotes, products etc this means cloudfiles activity will not appear in the timeline of these unsupported objects files cannot be uploaded or shared directly from these objects why cloudfiles works only with some objects and not all of them? the cloudfiles–hubspot integration relies on hubspot’s apis, mainly the crm timeline api and crm cards api the timeline api allows integrations like cloudfiles to log activities (e g , file views, uploads) into the timeline of hubspot records, while crm cards let apps surface external data directly and displays app data in record sidebars hubspot’s own guide on https //developers hubspot com/blog/how to set up and use hubspot crm cards explains how external data can be configured and displayed inside hubspot at present, both of these apis work primarily with hubspot’s standard objects (contacts, companies, deals, tickets) and custom objects (with some special support) as hubspot expands its api capabilities, support for additional object types may become available to enable cloudfiles on your custom objects, talk to our support team through chat or email us at support\@cloudfiles io

