Supported Objects in CloudFiles & HubSpot Integration

with the cloudfiles hubspot integration, you can upload, manage, share, and track files directly from hubspot records, making it easy to manage documents within your crm since cloudfiles is tied to hubspot records, it’s important to know which objects are supported at present, cloudfiles works with hubspot’s standard objects (contacts, companies, deals, leads, and tickets) support for custom objects is not yet available due to api limitations supported hubspot objects at the moment, cloudfiles works with the following standard hubspot objects contacts companies deals tickets on these objects, you can upload and attach files or folders using cloudfiles app card open them directly in the connected cloud storage browse, rename, download, and delete them share them securely directly from hubspot records track file views and engagement in the hubspot timeline what’s not supported? cloudfiles does not currently support hubspot custom objects or any non standard objects, including custom objects created by your team or third party apps this means cloudfiles activity will not appear in the timeline of these unsupported objects files cannot be uploaded or shared directly from these objects why cloudfiles works only with standard objects and not with custom objects? the cloudfiles–hubspot integration relies on hubspot’s apis, mainly the crm timeline api and crm cards api the timeline api allows integrations like cloudfiles to log activities (e g , file views, uploads) into the timeline of hubspot records, while crm cards let apps surface external data directly and displays app data in record sidebars hubspot’s own guide on how to set up and use hubspot crm cards explains how external data can be configured and displayed inside hubspot at present, both of these apis work primarily with hubspot’s standard objects (contacts, companies, deals, tickets) since they do not yet fully extend to custom objects, cloudfiles cannot log timeline events, enable file uploads, or display sidebar data for them therefore, cloudfiles currently integrates with hubspot’s standard objects contacts, companies, deals, and tickets using hubspot’s crm timeline and crm cards apis and don’t yet provide support for custom objects as hubspot expands its api capabilities, support for additional object types may become available