Viewing File Links in Browser
CloudFiles provides a platform to share files securely for businesses. It’s one part of the equation to create and share your files; the other part is viewing the file from a customer’s perspective.
Your file takes a finite space on the screen at any particular instance, it’s important for you to optimize this digital real estate. You have to ensure that given the limited attention span of consumers your content transfers the key ideas to the consumers in the best possible way.
It is recommended that you tailor your content to your target consumer persona. The viewer experience must also be studied in detail.
In this mode you can preview your file without affecting the data analytics of your file link. It has a “Preview Mode” message on the top. The Preview mode does not have the dark theme in it’s viewer.
To access the preview mode go to the link from the requisite file in the content library.
This is how you can access the preview mode in CloudFiles' native app.
This mode can be accessed via link generated for your file. This view can be accessed by anyone if you have not put up any security settings on your link. If you have set up security settings on your link, only the people mentioned in the allow list will be allowed to view your file.
CloudFiles provides multiple data points of your file to get a view of the viewer engagement of your file and helps you in maintaining complete ownership of your file.
To understand the analytics provided by CloudFiles, check out this help article: Document Analytics .
If you are using HubSpot, your viewers can connect to you directly from the CloudFiles File viewer to chat with you. This reduces the friction experienced by businesses in receiving feedback from customers.
To set it up contact CloudFiles by mailing us at [email protected].
CloudFiles Viewer also allows for Custom Branding and domain. Using this you can completely white-label the file viewing experience for your prospects and customers. A few benefits of Custom Viewer Branding:
- Boosted Visibility of their Brand
- Improved Brand Recall
- Strengthen the loyalty of their customers
Check out our article on Custom Branding & Domain for more information or contact us on [email protected].
CloudFiles security features prevent unauthorized users from accessing to your files. If anyone is accessing a link without proper access rights they will be shown “Not Found” message on the viewer.
Other reasons why a viewer will get the “Not Found” Error are:
- File status is set as Offline
- The File has reached it’s viewing expiry limit
Enter the correct Password to view the file in this case
This can happen because their email was not mentioned in the allow list or their email was entered in the block list.
To understand the CloudFiles security settings in detail, Check out this help article on File Link Security.
