FAQs
Installation & Setup
step by step resources to help you set up and manage cloudfiles in your organization how to install cloudfiles in salesforce professional edition cloudfiles works with salesforce professional edition without needing an api add on, but automation features are limited due to platform restrictions you can still use the lightning web component to manage external storage and perform file operations install the supported version using the provided link, and follow the same steps as the enterprise edition installation guide read more > why are various third party accesses asked during installation during installation, cloudfiles requests access to specific third party domains to handle file operations these include amazon s3 for storage ( amazonaws com ), cloudfiles apis for processing ( api cloudfiles io ), file previews ( salesforce cloudfiles io ), and transfers to other storage platforms ( streamapi cloudfiles io ) all endpoints are security reviewed and comply with strict standards read more > how to reset the salesforce <> cloudfiles connection to reset the salesforce and cloudfiles connection, go to the cloudfiles web dashboard, open the “integrations” tab, select “salesforce,” and click “disconnect ” the button will change to “connect,” allowing you to link a different salesforce account or re establish the connection if it was broken read more > whitelist cloudfiles ip addresses in salesforce if your salesforce has ip restrictions, you must whitelist cloudfiles ip addresses to maintain integration add these ips ( 3 219 158 139 , 3 234 13 156 , 54 164 131 214 ) in salesforce network access settings under security this ensures cloudfiles servers can connect without interruptions read more >