License Management

cloudfiles license management in salesforce allows admins to monitor license usage and control which users have access to cloudfiles features once the necessary permissions are assigned to salesforce users, any interaction with the cloudfiles lightning app or its lightning web components (lwcs) will create a corresponding cloudfiles user alternatively , admins can also explicitly assign licenses to users directly from the user management page using the manage users option viewing cloudfiles users you can view all cloudfiles users from the user management page under the document management tab of the cloudfiles app the page shows the total number of active licenses and the total licenses allocated to your org each user entry displays their name, email address, and current license status (active or inactive) a salesforce user must have an "active" cloudfiles user status to access cloudfiles functionalities if an "inactive" user attempts to interact with a cloudfiles lwc, they will receive a "you need cloudfiles license to access this widget" message to activate or deactivate a user click the pencil (edit) icon next to the license status column select active or inactive from the dropdown click save to apply the changes note if despite having an active license the user is not able to interact with the widget, please confirm if the permission set has been correctly assigned to the user having either the 'cloudfiles admin user' or 'cloudfiles standard user' permission set is mandatory for any user to be able to interact with cloudfiles functionality managing users clicking manage users on the user management page opens a detailed view of all salesforce users in your org this view includes additional columns profile and role , and supports filtering by both columns to help you find and manage users more efficiently to activate or deactivate a user, locate them in the list and toggle their license status accordingly license limitations the number of active cloudfiles users cannot exceed the total licenses allocated to your salesforce org if you try to activate more users than your license count allows, you will be prompted to purchase additional licenses buying licenses you can add cloudfiles product licenses directly from the user management page by clicking the buy licenses button in the top right any new licenses are immediately available for use and will be reflected in your billing as per your invoice this lets you scale usage instantly without waiting for manual provisioning